About Kapel

Kapel Malhotra is a proficient frontiersman & one of the pioneers of the Mystery Shopping Industry in Asia Pacific. He brings 20+ years of progressive leadership experience across Market Intelligence, Strategy & Planning, Auditing, Customer Satisfaction & Experience Index, Performance Enhancement Programs and Go-To- Market, specifically in the functional domains of Insights, Marketing, Sales, Pricing and Supply Chain.

About Total Solutions Group

Found in 1999, The Total Solutions Group operates out of 38 locations across India covering all the metros & major tier I cities. The group has presence in 15 countries and has more than 300+ employees. The group has a network of 100,000+ auditors & shoppers across the globe, which is what Kapel terms them as ‘Feet on Street’.

My blog

I'll let you in on some trade secrets and share my top tips on how to successfully promote your brand online.